Fully Managed
Digital Transformation
for Hospitality

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Welcome to mission : networks

As the hospitality industry continues to evolve, digital transformation is redefining what great guest experience looks like. Smart room technology, mobile check-in, and AI-powered guest services are becoming standard expectations rather than luxury extras. Hotels that fail to adapt risk losing operational efficiency, sustainability gains, and guest loyalty.

At mission : networks, we partner exclusively with Focus Group, one of the UK’s leading independent providers of technology for the hospitality sector. Together, our hospitality specialists combine deep sector insight and technical excellence to deliver practical, high-impact digital transformation.

Our partnership provides hospitality technology solutions that help hotels and resorts embrace a smarter, more connected, and more sustainable future by integrating systems, improving performance, and enhancing every guest interaction.

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Hospitality Technology Solutions

Guest expectations are rising rapidly, from one-touch check-ins to ultra-fast Wi-Fi and seamless digital communication. Through our partnership with Focus Group, mission : networks connects hospitality businesses with advanced technology designed to:

  • Elevate the guest experience
  • Streamline operations
  • Strengthen sustainability performance
  • Drive revenue growth

Working with mission : networks, Focus Group has delivered consistent, enterprise-grade technology and support across the industry, from boutique properties to hotels operating under leading international brands.

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The comprehensive suite of hospitality technology solutions designed to optimise operations and elevate every guest interaction includes.

Cyber Security

End-to-end protection through security audits, 24/7 monitoring, user training and incident response planning.

IT and Cloud

Reliable infrastructure, secure data backup, and disaster recovery to ensure uninterrupted business continuity.

Microsoft 365 Business

Enhance the power of the world’s most popular office applications in an easily managed license bundle.

Communications

Unified telecoms solutions with PSTN switch-off readiness to streamline operations and improve internal efficiency.

Connectivity

Ultrafast Wi-Fi and dedicated leased lines providing dependable, high-speed performance for guests and employees alike.

Guest Wi-Fi

Seamless, secure connectivity that enhances satisfaction, builds loyalty and provides valuable operational insights.

24/7/365 Support

Hospitality never sleeps, and neither does the service team of experienced hospitality technology specialists who know hotel systems inside and out. The team delivers fast, reliable support to keep operations running smoothly. With flexible support packages, transparent pricing, and 24/7 dependability, your technology is always in good hands.

Integrated and Scalable Solutions
From the front desk to the comms cabinet, the service team manages your entire technology stack, including IT systems, phones, networks, guest platforms, and more delivering seamless integration and scalability across single properties or multi-site operations

Smart Automation and Security
AI-driven automation enhances efficiency, from guest recognition to communications. Discreet, high-performance CCTV and smart alerts keep staff and guests safe without compromising aesthetics.

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